(Ring, Ring)
Me: "Good Afternoon, this is ______. Kathleen speaking."
Person: "Bob."
Me: "I'm sorry?"
Person: "Bob. Now."
Me: "One moment please."
That Asshole is going to voicemail, and if he calls back I'm just letting it ring.
"Bob, Please" would have gotten a MUCH different response, and in the end one simple, polite word would have saved this prick an awful lot of trouble.
For anyone out there who deals with secretaries, assistants, receptionists, or any other phone-shackled human being, PLEASE, PLEASE, PLEASE just say please!